Young man holding black telephone in alarm receiving centre

Contact information and addresses

Company name change – For information only

Wealden and Eastbourne Lifeline Limited has changed its name to Doro Care (UK) Limited. Please be reassured that you will get the same great service you are accustomed to, just under a new name. You will notice our name change soon on all our invoices and mailings. However, as there is no change to our terms, there is nothing that you need to do.

Click here if you would like to know more.

Doro Mobile Phone technical support

If you have a question about our consumer products – our smartphones, for example – please visit the Doro Consumer website doro.com or:

Email: support.uk@doro.com

Telephone: 0800 026 5479 our lines are open from 08.00 to 16.30, Monday to Friday except Bank Holidays.

Doro Care Sales enquiries

If you would like to enquire about a Doro Care product or service, please contact us and a member of our Business Development team will get back to you.

Email: uk.sales@doro.com

Doro Care Telecare technical support

We provide support for our Telecare business-to-business customers, including local authorities and housing associations. Please note that this address is for Telecare technical support only and does not include support for mobile phones.

Email: support.care@doro.com

Telephone: 0330 015 2442