"Remote monitoring makes the service user feel much safer, as they don’t have to be disturbed in the middle of the night and feel uncomfortable. Using a discreet camera is less intrusive than having someone come in the middle of the night"
Head of Social Service department, Uddevalla municipality
In the municipality of Uddevalla, a lot is being invested in increasing the digitalization of their senior care. Part of the project includes increased use of remote monitoring. The positive attitudes towards remote monitoring have resulted in reaching the goal of reducing nighttime staff by 25 percent. It can save millions of Swedish Kronor, which can be redistributed and invested in other care for seniors. Christer Fransson, head of Uddevalla’s Social Service department, shared his thoughts and experiences on remote monitoring with Doro.
In Uddevalla, there are 60 service users who have reassurance visits and 21 of those are done using remote monitoring (April 2021). The future goal is to use welfare technology in senior care as much as possible, and for remote monitoring to be available to anyone who wants it. Resources can then be redistributed, and health care staff can focus more on the care visits that take place during the day instead of at night.
Another study done by Sweden’s Municipalities and Regions shows the same direction of satisfied users. 95 percent of those who have tried nighttime cameras choose to continue with them. Christer Fransson is convinced that welfare technology is here to stay in senior care, and that it has very good development opportunities in the future.
Doro Visit is a system for remote monitoring that is more environmentally friendly and less intrusive than physical home visits. It’s a safe and secure way for municipalities to carry out reassurance visits. The alternative to remote monitoring is visits by home care staff, most of which are nighttime visits to ensure that the service user is safely sleeping.
The Doro Visit camera is easy to install where it’s needed. An alarm operator activates the camera at a predetermined time to verify that everything is okay with the service user. When the camera is not in use, it is aimed at the ceiling or a wall. The planning of camera supervision is similar to the planning done for regular home visits. The user and their family, along with the service provider, agrees on what time the camera should be activated and when supervision should be carried out. Only authorized personnel are permitted to supervise, and an operation log is maintained to track who did what and when. No picture or video are saved.
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