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Before contacting our support or visiting the place where you bought your product, you can try any or all of these three steps to solve the problem:
1. Restart your phone by turning it off, wait about 10 seconds and then turn it on again.
2. See if there is any new software and make an update.
3. If you have a smartphone where the battery can not be removed, look in the manual for "Restart the phone". If you have a regular mobile phone remove the battery, wait a few minutes, then plug it in again and start the phone
How do i update my smartphone?
My smartphone has hung up. How do I restart it?
My smartphone is not charging. How do I fix it?
Where do i find the IMEI for my smartphone?
How do I reset my smartphone?
How to reset the Doro phone from my google account.
My smartphone display shows "FFBM mode" and I can not use the phone, what do I do?
My smartphone is locked. How do I unlock it?
How do I restart my Doro 8080 after it hangs?
Why does my mobile not start when I press the power button?
How do I enable hearing aid compatibility in my 8080?
How do I set the security button?
I can not find the manual for my new mobile phone
Is Android Auto working on Doro 8100?
Can I remove "Airplane Mode" from the menu that appears when I press the power button?
Why does not the blue LED on my 8080 light up when I receive an SMS?
Is there anything I can do by myself before contacting support or the point of purchase?
How do I transfer information from my old device to my new one?
I can not turn down the volume on my smartphone. How do I do it?
How do I reach my phone call history?
Is it possible to change storage location for apps to the SD on my Doro 8050?
The SD card was formatted as internal storage. I skipped the option to move the content to the SD Card. How can I do that now?
The SD card was formatted as internal storage but I wanted actually to use it as portable storage. How can I change that now?
What should I do next when the SD card is inserted for the first time and an icon appears in the upper right corner and a message is displayed?
Is it possible to upgrade my Doro smartphone's Android version?
How can I use my phone again when I have forgot my phone's google account?
What is the SD-card maximum capability?
Why can´t I see the ICE if the SIM PIN request is ON, at the Doro 8050 and 8080 models?
I have problems sending and receiving pictures via MMS on my Doro 6040.
How can I return to symbols after typing an emoji on my Doro 7030 in WhatsApp?
How do I save an image received by MMS on my phone?
How do I install certificate for the weather function?
2G and 3G Network phase out. Why is my phone not connecting to my network provider?
I cannot send MMS. Mobile displays full memory
External display will not light up when volume buttons are pressed. How do I activate it again?
Should it take so long when you press the volume buttons before the clock appears in the front display?
Google search is not working in the Doro Os browser
I can not receive or send SMS. What can I do?
MMS does not work. What can I do?
I have handed in my phone for repair. Where is it?
Where can I find a complete instruction manual?
Does Doro call and ask for my bank details or other personal information?
What happens if an answering machine picks up the assistance call?
Can I open the package and try the product?
How can I reduce the number of unwanted calls from salespeople and market research?
Why does Doro not include headphones and a manual in the package?
Can I browse and transfer files between my Doro device and a Mac?
What would be the risks of using a Doro mobile phone with a pacemaker?
Does my relatives need a smartphone to be able to help me via the Response by Doro app?
Is my current Doro phone Response by Doro compatible
How many relatives can be added to my alarm circle?
Does Response by Doro work as normal if my relative is abroad?
What happens if I as the senior is abroad?
If my device is om "Do not disturb" will it still receive an alert call?
Can a responder have more than one senior?
Can I keep the service if I or my responder gets a new phone?
Does the application work on a 4G enabled tablets?
Is my data secure?
How does the alarming senior know that the alarm has really been activated?
As a senior, how can I cancel a sent alarm if I have accidentally triggered it?
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