Young smiling woman with headset in alarm receiving centre Young smiling woman with headset in alarm receiving centre

Alarm monitoring

Our alarm-receiving centres are open all around the clock, every day of the year.

Our end-to-end digital alarm chain offers safety and security to both you as a service provider, and to the senior. We specialize in managing social alarms. In Sweden we receive about 15 000 alarms every day, and have approx. 90 000 social alarms in about 150 different municipalities connected to our alarm receiving centres. That makes us one of Sweden’s largest private centres for social alarms.


Our team of alarm operators have training in, and experience from, healthcare work. We take pride in treating all our users with respect and empathy, and always focus on their individual needs. We speak approx. 15 different languages. All calls are recorded and stored for six months and can be followed up in detail via our web interface and automatic reports. Our alarm-receiving centres are ISO 27001 certified, Information Security Management.

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  • Flexible

    24/7 or only specific times

  • Saves cost

    We reduce cost for the municipality by providing the hardware and infrastructure

  • Disaster recovery

    We can handle the alarm response immediately

  • Back-up when needed

    Evenings, weekends, sick leave, internal meetings, vacation periods etc

Quick facts

  • Two alarm receiving centres – Malmö and Kalix
  • Long experience – founded in 1999
  • Multi-lingual competence – 15 languages spoken
  • Certified in Information Security Management – ISO 27001


Contact us

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i-care® online

Our web-based service gives you an overview of your alarm tools. i-care® online is available around the clock. The service provides remote supervision and lets you manage and see the status, in real-time, of all your installed social alarms.

Log in to i-care® online

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Technology enabled care

Smart digital care solutions improve quality of life for the caretaker, and give care providers a better working environment. And it’s all for the benefit of both society and the individual.


Learn more about the future of care

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