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Smart features for safety, reassurance and independence.
You live your life. We help your family feel close.
Safe zones
More peace of mind
Scam alerts
Stay one step ahead
Remote help
There when you need them
REASSURANCE CLOSE AT HAND
Simple for you. Simple for them.
The Xplora apps bring every part of the service into one place for your family. Location, safe zones, scam alerts, screen help and wellbeing, all in an ecosystem made for you.
You stay in charge, they stay in touch.
You decide who sees what, and when. Your family gets the reassurance they need. You get the independence you deserve.
LOCATION IN REAL TIME
Your family can relax too.
Let them know you got home safely without having to pick up the phone every time. They see what they need to and you get on with your day.
Safe zones that make sense for your life.
Head to your favourite café, your friend's house or the garden centre and your family gets a friendly nudge that you are there. Comfort for them, freedom for you.
SCAM PROTECTION
We have got your back.
Suspicious callers are spotted and flagged before your phone even starts ringing. One tap and they are gone. You won't have to feel caught off guard or embarrassed by a scammer again.
Your family knows you are protected.
You're protected, quietly and automatically. No fuss, no worry, just someone looking out for you.
A HELPING HAND
Stuck on something? No problem.
Your family can see your screen and walk you through it together, powered by TeamViewer. No more frustrating phone calls trying to explain what you are looking at.
You are always the one in control.
They guide, you decide. Your phone stays yours and you get things sorted in minutes, your way.
WELLBEING, GENTLY
Every step counts.
Your daily activity builds up quietly in the background. A gentle reminder that you are out there, living fully, and the people who love you can see that too.
Quick answers to what families ask most.
Find answers to most of your questions here to the right, or contact us if you want to know more.
Didn't find the answer you're looking for?
Our free support team are available weekdays beetween 08:00-16:30.
Support: 08000265479
Email: support.uk@doro.com
What is Doro Premium Services?
It is your own personal safety and wellbeing circle, built right into your Doro Aurora device and powered by Xplora. Your phone comes ready with Xplora Senior app already on it. Your family downloads the Xplora app, sorts the subscription and everyone is connected.
Which app does my family need, and is it free to download?
They download the Xplora app for free from the App Store or Google Play. From there they set up the account and take care of the monthly subscription. Your Doro Aurora already has Xplora Senior on it so you are good to go from day one.
Do I need a Doro phone?
Yes, and you are going to love it. Xplora Senior is built into the Doro Aurora from August 2026. Already have an Aurora? It arrives with your next software update*. If you have a Doro feature phone, it is on its way to you later in 2026.
*Not yet available on specific operator software Doro Aurora models e.g. those brought from O2, Vodafone Three and EE, coming to these later.
Can my family see everything on my phone?
Not at all. You are always in charge of what is shared and with whom. Nothing happens on your phone without your say so.
How many family members can connect?
Up to two family members or trusted loved ones can be part of your circle through the Xplora app. The one who sets up the subscription becomes the main Account Holder.
What's coming later in 2026?
Xplora Senior is coming to Doro feature phones later this year. More people, more warmth, more families brought closer together.
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