How much does shipping cost?
We offer free shipping on all orders above £xx.
For orders below £xx, shipping costs £xx.
Can I unbox and try the product out?
You may check the product, but not use or handle it in a way that damages it or changes its condition. It is the customer’s responsibility to package the product in a way that ensures it is not damaged in shipping.
How do I return a product?
We offer free returns within 14 days, calculated from the day you received your product. The parcel includes a prepaid return label and instructions on how to return your product.
Returned products must be undamaged and with their original packaging, including all accessories.
After returning a product, when do I get a refund?
After receiving your returned item, we check the condition of the product. If the return is approved, a refund is made to the account the payment was made from.
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